The hotel seemed clean overall and similar to what was depicted. The breakfast had nice options to choose from, and the airport shuttle was a selling point for me. Given that it was close to the airport, the plane and traffic noise was minimal.
Jenna
June 2024
This property was so nice for the price. It has an updated modern style. We stayed 3 nights in early June, 2024. Their breakfast includes hot foods such as biscuits/gravy, sausage and scrambled eggs. Which for the price I thought was great that it included some hot foods. We stayed in room 318, which was a king suite. Our room had a pull out couch, small refrigerator and microwave, which was exactly everything one could need.
Sherry
June 2024
Super convenient to the airport and great breakfast.
Prem
September 2024
The staff was amazing. The breakfast was great! I was able to get picked up from the shuttle to and from the airport for free. It was near ALOT of restaurants.
Alora
July 2023
Clean and close to we're I needed to be.
Samuel
July 2024
It was a last minute reservation. The shuttle arrived in less than 10minutes, check-in was rapid and seamless and the room was spotless. Breakfast was good and the staff was helpful when I needed to return to the airport to rent a car.
Nancy
September 2023
Breakfast was awesome. Cooked fresh omelet. The cook even come out to my table and asked if I enjoyed my meal. Nice clean rooms. I have no complaints about my stay. I will stay here when I come back to visit. Staff was great.
Deborah
July 2024
Everything was perfect. I have low vision, and I was made very welcome, and the ladies on the desk are so helpful and very nice. It's beautiful inside and a nice pool. I will sure be staying with Best Western again. Thank you ladies.
Marianne
June 2024
Free airport shuttle (you will need to call them once you arrive at TYS airport), good complimentary breakfast, friendly staff. Spacious room, good price. I forgot my toothpaste, they provided free one at the front desk
Man
September 2024
The free tram that was available to and from the airport all three days we had to stay was always available for us right away. We had to stay at the Best Western Alcoa because of flight delays and eventual cancellations. All of the staff we met at the BW were kind and sympathetic to our nightmare the last 4 days of our vacation - still can't bring myself to look at the pictures, PTSD from it all I'm sure of it.
Tiffany
June 2022
Reservations:
+1-833-728-2041